Healthcare Quality Assurance Specialist

6 days ago

Bhubaneshwar, Odisha, India beBeeQuality Full time ₹ 60,00,000 - ₹ 80,00,000

About This Opportunity:

We are seeking a seasoned Quality Assurance Specialist to serve as Team Leader for quality assurance across multiple hospitals.

This pivotal position will ensure that hospital operations adhere to the highest standards of clinical quality, patient safety, and regulatory compliance in a dynamic environment.

Key Responsibilities:

  • Develop comprehensive Standard Operating Procedures (SOPs) for hospital operations in alignment with industry standards; conduct Training of Trainers (ToTs) for project stakeholders.
  • Monitor each hospital's progress toward achieving accreditation; advise on corrective actions for non-conformities in audits.
  • Conduct patient satisfaction surveys using established protocols as per agreements.
  • Oversee and coordinate regular site visits for quality checks across departments; supervise quality assurance activities of the monitoring team.
  • Prepare and submit regular reports on Key Performance Indicator (KPI) compliance, addressing performance gaps, and ensuring thorough documentation.
  • Ensure adherence to protocols related to patient safety, infection control, biomedical waste management, and regulatory requirements.
  • Engage in regular review of hospital policies/SOPs to ensure alignment with evolving best practices.
  • Serve as the official representative for all quality communications with stakeholders, with delegated authority for approvals.
  • Participate in periodic review meetings with stakeholders, presenting audit findings and plans for quality improvement.
  • Champion sustainability and safety initiatives.
  • Coordinate and facilitate prompt resolution of quality, compliance, or dispute issues related to hospital operations.

Required Skills & Qualifications:

  • Master's Degree in Healthcare Administration or related field.
  • Certification as an Internal Auditor for Quality Standards by a reputable organization.
  • Minimum 10 years of experience in successful accreditation of healthcare facilities.
  • Proven leadership in quality management at least three hospitals (minimum 50 beds each) in roles such as Quality Expert, Advisor, Consultant, or Manager within the past five years.
  • Deep knowledge of healthcare accreditation systems, SOP development, and quality benchmarking.
  • Strong communication, training, and report writing skills.
  • Proven track record in stakeholder engagement and managing multi-disciplinary teams.

Benefits:

  • Competitive compensation package.
  • Opportunity to work with a dynamic team.
  • Professional growth and development opportunities.

Other Details:

  • Location: Remote work options available.
  • Duration: Long-term contract (extendable based on performance).

Application Process:

  • A detailed CV highlighting relevant experience and qualifications.
  • A cover letter explaining suitability for the role and experience related to key responsibilities.
  • References from previous relevant assignments.

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