IT HR Consultant

3 weeks ago


Bengaluru, Karnataka, India Bosch Group Full time

Job Title: HR IT Consultant

Job Summary:

We are seeking an experienced HR IT Consultant to join our team at the Bosch Group. The successful candidate will work closely with our global HR IT teams to provide support and consultancy on the COMPAS Change Request Process, Master Data, and Data Quality.

Key Responsibilities:

  • Act as a functional application specialist for our Global SAP HCM System
  • Resolve 2nd level Incident Management in Service Management Tool
  • Analyze and diagnose application errors, liaise with subject-matter experts where escalation is needed
  • Drive and safeguard data consistency across HR IT systems
  • Collaborate with Global Application Support Specialists, developers, and other support teams
  • Provide continuous support and consulting to the HR data maintenance country teams
  • Investigate recurrence and patterns of support needs in order to design holistic solutions
  • Report on application performance to key internal stakeholders
  • Coordinate actively on the problem management framework
  • Create support and training documents
  • Change Request & Global Master Data Quality Support:
    • Handling and management of Change Requests, assuring that the process is running as defined
    • Assure testing support for processes using applicable methodologies and tools
    • Provide trainings and clarification sessions to relevant stakeholders
    • Collaborating with Global Application Support Specialists and developers and with other support teams
    • Providing support in Master Data and Data Quality topics
    • User Department support & system problem solving

Qualifications:

  • At least 2 years of professional experience in an international environment in the HR or IT area
  • Logical, structured, proactive, and effective way of working within international virtual teams
  • Reasonable knowledge in MS office tools


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