Operations Manager
6 hours ago
Job Title: Operations Manager - Contact Center
Company Overview:
Tech Mahindra, a leading global technology company, is looking for an experienced Operations Manager to lead our contact center team in Chandivali, Mumbai.
Job Description:
The successful candidate will be responsible for managing and optimizing the day-to-day operations of the contact center, ensuring high-quality service delivery and meeting business objectives.
Salary:
The estimated salary for this role is ₹5.5 LPA (lakhs per annum), based on industry standards and market conditions in Mumbai.
Required Skills and Qualifications:
To succeed in this role, you will need:
• 1 year of experience in managing contact centers or similar operations roles
• Strong analytical and problem-solving skills
• Ability to work with Excel and other data analysis tools
• Excellent communication and leadership skills
• Comfortable working night shifts
Benefits:
In addition to a competitive salary, we offer a range of benefits to support your career growth and well-being.
Others:
If you are a motivated and experienced professional looking for a new challenge, please submit your CV with relevant details, including your current CTC, expected CTC, and notice period.
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