Operations Manager

6 hours ago


Delhi, Delhi, India Tech Mahindra Full time

Job Title: Operations Manager - Contact Center

 

Company Overview:

Tech Mahindra, a leading global technology company, is looking for an experienced Operations Manager to lead our contact center team in Chandivali, Mumbai.

 

Job Description:

The successful candidate will be responsible for managing and optimizing the day-to-day operations of the contact center, ensuring high-quality service delivery and meeting business objectives.

 

Salary:

The estimated salary for this role is ₹5.5 LPA (lakhs per annum), based on industry standards and market conditions in Mumbai.

 

Required Skills and Qualifications:

To succeed in this role, you will need:

• 1 year of experience in managing contact centers or similar operations roles

• Strong analytical and problem-solving skills

• Ability to work with Excel and other data analysis tools

• Excellent communication and leadership skills

• Comfortable working night shifts

 

Benefits:

In addition to a competitive salary, we offer a range of benefits to support your career growth and well-being.

 

Others:

If you are a motivated and experienced professional looking for a new challenge, please submit your CV with relevant details, including your current CTC, expected CTC, and notice period.


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