Front Desk Ambassador

4 days ago


Tiruchi, Tamil Nadu, India beBeeCustomerService Full time ₹ 20,000 - ₹ 25,000
Customer Service Representative

About the Role:

  • Manage front office operations, including check-ins, registrations, and appointments.
  • Handle phone calls, sales calls, and email inquiries regarding membership, packages, and services.
  • Maintain member records and assist with renewals and payments.
  • Manage walk-ins and explain membership benefits.
  • Ensure the front desk area is clean, professional, and welcoming at all times.
  • Handle complaints, escalate issues to management, and ensure customer satisfaction.
  • Prepare daily reports of enquiries, walk-ins, and follow-ups.

Responsibilities:

  • Provide exceptional customer service to members and guests.
  • Process transactions, handle cash, and manage petty cash.
  • Assist with events, functions, and meetings as required.
  • Maintain accurate records and databases.
  • Perform other duties as assigned by management.


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