Digital Experience Specialist

1 week ago

Mangalore, Karnataka, India beBeeWebsite Full time ₹ 6,00,000 - ₹ 12,00,000

Job Title: Website Tester (Secret Shopper)

We're looking for a detail-oriented individual to evaluate websites from start to finish. The candidate will follow a checklist, test how easy the site is to use, check payment options, and complete small test purchases.

The ideal candidate will have excellent analytical skills, be able to identify issues, and communicate them effectively. They will also need to be proactive in handling blockers and keeping stakeholders updated on their progress.

Key Responsibilities

  • Visit assigned websites and understand their purpose.
  • Follow a step-by-step checklist and record findings.
  • Test key user flows (like browsing products, adding to cart, and checking out).
  • Identify and report issues like broken links, confusing content, or accessibility problems.
  • Check payment methods (credit/debit cards, PayPal, Apple/Google Pay) and complete test transactions.
  • Confirm post-purchase details like order confirmation pages and email receipts.
  • Take screenshots or screen recordings to show findings.
  • Prioritize issues based on severity and suggest quick fixes.

Requirements

  • Excellent analytical skills.
  • Ability to work independently.
  • Strong communication skills.
  • Proficiency in web browsers (Chrome, Safari, Firefox, Edge).
  • Basic knowledge of screen capture tools (Loom, CleanShot, or similar).
  • Familiarity with task tracking tools (Jira, Asana, Trello).

Benefits

  • Opportunity to work on various websites and projects.
  • Chance to improve your analytical and problem-solving skills.
  • Competitive compensation package.

Others

  • This role requires a high level of attention to detail.
  • The candidate should be comfortable working with technology.

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