Key Account Manager

7 days ago


Bhavnagar, Gujarat, India beBeeEngagement Full time ₹ 24,00,000 - ₹ 42,00,000
Job Title: Key Account Manager We are seeking a proactive and detail-oriented individual to manage client relationships and ensure an exceptional experience for our luxury clientele.The ideal candidate thrives in a client-focused environment, is organized, and contributes to both daily execution and long-term improvements in customer engagement.Key Responsibilities:
  • Customer Engagement & Support:
    • Manage client interactions via calls, WhatsApp, email, and in-person communication.
    • Provide timely, professional, and solution-oriented responses.
    • Maintain accurate records of customer orders, details, and communication logs.
  • CRM & Process Management:
    • Plan and execute CRM campaigns to drive client retention.
    • Analyze customer interactions to provide actionable insights.
    • Identify recurring issues and support process improvement initiatives.
  • Collaboration & Insights:
    • Work closely with sales, marketing, and production teams to resolve client queries.
    • Build and maintain strong relationships with high-value clients.
    • Report on customer trends, feedback, and loyalty metrics to leadership.
     

We offer a prestigious work environment where you can grow professionally, collaborate with talented colleagues, and contribute to enhancing customer journeys and loyalty programs.



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