Key Account Manager

4 weeks ago


Bhavnagar, Gujarat, India HummingBird Consulting Full time

Who are we looking forA Key Account Manager is responsible for handling client accounts in a company These accounts make up the highest percentage of company s income and the key account manager must build and maintain a strong relationship with the client Resolve customers complaints in an effective and respectful way - Excellent interpersonal skills and aptitude in networking and building relationships - Goal-oriented organized team player - In-depth understanding of company key clients and their position in the industry - Excellent verbal and written communication skills strong listening and good presentation skills - Strong negotiation skills - Ability to multi-task prioritize and manage time effectively- Self-motivated and self-directed- Experience in handling key accounts Responsibilities - Acquiring a thorough understanding of key customer needs and requirements - Serve as the link of communication between key customers and internal teams - They will be the lead point of contact for all key client matters anticipate the client s needs work within the company to ensure deadlines for the client are met - Bring in new business from existing clients or contacts and will develop new relationships with potential clients - Collaborating with the sales team to maximize profit by up-selling or cross-selling - Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics - Will be responsible for complete handholding with customer till the revenue realization You can drop your CV ref updazz com



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