Sales Support Agent

2 weeks ago


Delhi, Delhi, India beBeeCustomerService Full time ₹ 15,00,000 - ₹ 28,00,000
Customer Service Representative

We are seeking a skilled and dedicated Customer Service Representative to join our team.

Job Description:

The Customer Service Representative will be responsible for managing inbound and outbound calls in a timely manner. This includes following communication scripts when handling different topics, identifying customer needs, clarifying information, researching every issue and providing solutions and/or alternatives. Additionally, the representative will seize opportunities to upsell products when they arise and keep records of all conversations in our database in a comprehensible way.

Required Skills and Qualifications:
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and meet productivity standards.
  • Strong analytical and organizational skills.
Benefits:

This is an excellent opportunity to develop your customer service skills and advance your career in a dynamic and supportive environment.

What We Offer:
  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A collaborative and inclusive work environment.

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