
Floor Service Associate
2 days ago
Job Title: Floor Service Associate
About the Role:
This role is responsible for delivering high-quality food and beverage service to members and guests.
Key Responsibilities:
- Welcome members and guests, present menus, and assist with food and beverage selections
- Take accurate orders and coordinate with kitchen and bar teams to ensure timely service
- Ensure proper table setup and cleanliness before, during, and after service
- Maintain a strong presence on the floor to anticipate guest needs and resolve issues promptly
- Provide menu recommendations and answer questions about ingredients or preparation methods
- Follow club SOPs for service delivery, billing, and table turnover
- Support the setup and service of private dining experiences and member events
- Monitor inventory levels of service equipment and coordinate with stewarding team as needed
Requirements:
- 0 - 2 years of experience in food and beverage service or hospitality operations
- Good communication skills and a service-oriented mindset
- Knowledge of basic F&B service etiquette and order-taking protocols
- Presentable and well-groomed, with a calm and confident demeanor
- Ability to work in a fast-paced environment while maintaining attention to detail
- Familiarity with POS systems is an added advantage
- Flexibility to work in shifts, weekends, and holidays as per operational needs
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