International Client Service Representative

1 day ago

Belgaum, Karnataka, India beBeeCustomerSupport Full time ₹ 25,00,000 - ₹ 40,00,000

Job Title: Customer Support Representative

Job Description:

We are seeking experienced and professional Voice Process Associates to provide support services for international clients.

Key Responsibilities:

  • Provide high-quality service to inbound and outbound customer calls from international clients.
  • Solve queries related to products, services, billing, or technical issues.
  • Maintain accurate records of customer interactions and follow-up actions.
  • Ensure exceptional customer satisfaction through prompt and efficient service.
  • Follow established process workflows, scripts, and quality standards.

Required Skills & Qualifications:

  • Graduate degree in any stream.
  • Minimum 2–4 years of experience in international voice process/customer support.
  • Excellent verbal communication skills in English (mandatory).
  • Familiarity with CRM tools and call center software.
  • Ability to work flexible shifts and meet performance metrics.

Preferred Attributes:

  • Problem-solving attitude with the ability to think critically.

Benefits:

As a Voice Process Associate, you will have the opportunity to develop your skills and knowledge in a dynamic environment.

This role requires strong communication and problem-solving skills, as well as the ability to work independently and as part of a team.

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