Beauty Department Lead

3 days ago


Lucknow, Uttar Pradesh, India beBeeDepartment Full time ₹ 9,00,000 - ₹ 12,00,000
**Beauty Department Lead Role Overview**The Beauty Department Lead is accountable for spearheading the department, driving sales growth, and ensuring exceptional customer satisfaction.**Responsibilities:**
  • Achieve target sales figures in beauty, derma, and product areas.
  • Promote upselling, cross-selling, and renewals to drive business expansion.
**Customer Satisfaction Goals:
  • Maintain a high Net Promoter Score (NPS) above 90%.
  • Engage with clients through consultations and resolve their concerns efficiently.
  • Guarantee timely delivery of services and follow-up communications.
**Operations and Compliance:**
  • Ensure adherence to Standard Operating Procedures (SOPs), maintain hygiene standards, and perform equipment upkeep.
  • Monitor product consumption, manage stock effectively, and document system entries accurately.
**Team Leadership and Collaboration:**
  • Recruit, train, and motivate team members to achieve collective goals.
  • Allocate work tasks, manage rosters, and evaluate team performance.
  • Facilitate regular meetings, share promotions and incentives, and address employee grievances.
**Key Competencies:**
  • Technical expertise in skin & hair services.
  • Sales-oriented mindset with a proven track record of achieving targets.
  • Strong leadership, communication, and interpersonal skills.
  • Client-centric approach with excellent problem-solving abilities.
  • Flexibility to handle varying shifts, relocations, and promotional duties.


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