Digital Content Strategist

3 days ago

Pune, Maharashtra, India beBeeContent Full time ₹ 10,00,000 - ₹ 15,00,000

Job Overview

We are seeking a highly skilled Digital Content Strategist to design and develop routine digital content for global customer and channel segments.

Main Responsibilities:

  • Designs and develops routine digital content for global customer and channel segments.
  • Collaborates with cross-functional teams to deliver seamless and intuitive communication and engagement experiences.
  • Develops and delivers defined digital features functionality and outcomes that align and meet content strategy objectives while recommending and selecting the best available approach and digital delivery method to drive engagement.
  • Analyzes customer channel pain points, challenges, and hurdles using techniques such as voice of the customer initiatives journey mapping qualitative touchpoint analysis.
  • Suggests differentiating customer experiences tools technology and processes including A-B testing.
  • Builts effective relationships with diverse groups of people while fostering a highly engaged positive and energized work environment.
  • Delivers projects within defined time and quality parameters and ensures adherence to publishing standards for all content including appropriate documentation and application of brand guidelines and positioning.
  • Researches and interprets data trends and benchmarks relevant to digital content design and experiences.
  • Ensures that work outcomes meet regulatory and legal compliance requirements reporting instances or escalating issues as appropriate.
  • Maintains an understanding of relevant technology and industry best practices through ongoing education training and personal development.

Requirements:

  • 1 or more years of experience in digital content creation copywriting graphic design user experience.
  • 1 or more years of experience working with cross-functional teams and adjusting working styles to achieve desired outcomes.
  • Understanding of User Experience principles to create designs that align with brand identity and tone contributing to the delivery of seamless and intuitive customer experiences.
  • Strong verbal and written communication skills in English.
  • Strong communication documentation organizational and interpersonal skills and ability to communicate clearly to audiences of all levels.

Desired Qualifications:

  • Knowledge and experience with content development tools such as Figma Adobe Creative Cloud Adobe Premiere and or Articulate 360.
  • Knowledge and experience with video and audio tools such as Camtasia and or Audacity.
  • Knowledge and experience with content management platforms such as WIDEN TeamSite and or Core Media.
  • Knowledge of relevant distribution channels and their practices.
  • Experience working in the Financial Services industry.
  • Experience working with global teams.

Education:

  • Bachelor s degree in marketing graphic design instructional design technology or equivalent related experience.

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