Global Energy Operations Manager

5 days ago

Bhavnagar, Gujarat, India beBeeOperations Full time ₹ 1,50,00,000 - ₹ 2,50,00,000
Job Overview">

We are seeking a skilled Operations Lead to lead our support and DevOps functions, ensuring high-quality service delivery and operational excellence for our clients.

The ideal candidate will have strong leadership and team-building capabilities, as well as analytical skills with a focus on problem-solving and service excellence.

Key Responsibilities
  1. ">
  2. Lead and manage the operations team responsible for day-to-day Support, DevOps, and System Monitoring for Openlink Endur/Findur implementations.">
  3. Oversee incident management, system health checks, and performance tuning to ensure uninterrupted client operations.">
  4. Collaborate with global teams and clients to align operational strategies with business goals and SLAs.">
  5. Drive continuous improvement initiatives by analyzing recurring issues, optimizing workflows, and implementing automation where feasible.">
  6. Ensure robust documentation practices, including SOPs, runbooks, and knowledge base articles.">
  7. Support pre-sales and RFP processes by contributing to solution design, effort estimation, and client presentations.">
  8. Mentor and develop team members through structured training, performance reviews, and career development plans.">
  9. Manage resource planning, hiring, and talent pipeline development to support current and future project needs.
Required Skills and Qualifications
  • ">
  • Minimum 15 years of experience in IT consulting, support, or operations roles, with at least 3 years in a leadership or Lead Operations capacity.">
  • Minimum 5 years of hands-on experience with Openlink Endur/Findur (v14 or higher preferred).">
  • Strong understanding of the energy and commodity trading domain, with exposure to at least one of the following: Oil, Gas, Power, Emissions, or Coal.">
  • Proven experience in leading Support or DevOps teams, preferably in a client-facing consulting environment.">
  • Familiarity with Openlink technical components such as Open JVS, Open Components, TPM, and Report Builder is a plus.">
  • Strong understanding of trade lifecycle processes and system integration points.">
  • Excellent communication, stakeholder management, and documentation skills.">
  • Ability to work independently and collaboratively in a global delivery model.
Professional Attributes
  • ">
  • Strong leadership and team-building capabilities.">
  • Analytical mindset with a focus on problem-solving and service excellence.">
  • High attention to detail and commitment to quality.">
  • Comfortable working in a fast-paced, dynamic environment.

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