Global Service Transition Manager

19 hours ago


Delhi, Delhi, India Capgemini Full time

Are you a seasoned professional seeking a challenging role where you can leverage your expertise to drive seamless service transitions? Look no further We are currently hiring for the position of Global Service Transition Manager at Capgemini, a leading global consulting and technology services company.

About the Role

We are looking for an exceptional individual to lead our transition team and ensure the successful transfer of services from one location to another or from one service provider to another. As a Global Service Transition Manager, you will be responsible for managing the entire transition process, including project planning, budgeting, risk management, and quality assurance.

Key Responsibilities
  • Manage the entire transition process, ensuring that service levels are maintained throughout.
  • Develop and implement project plans, budgets, and resource allocation strategies to ensure successful transitions.
  • Identify and mitigate risks associated with transitions, ensuring minimal disruption to business operations.
  • Collaborate with internal stakeholders, including bid teams, solution analysts, and architects, to shape transition solutions.
  • Deliver high-quality, professional, and proactive customer-focused services on a daily basis.
Requirements

To succeed in this role, you will need:

  • A strong background in service transition management, preferably with experience in a similar role.
  • Excellent leadership and communication skills, with the ability to motivate and guide a team.
  • Proven problem-solving and analytical skills, with the ability to identify and mitigate risks.
  • Strong business acumen, with a solid understanding of financial management and budgeting.
  • Ability to work effectively in a fast-paced environment, prioritizing multiple tasks and deadlines.
Benefits

As a Global Service Transition Manager at Capgemini, you will enjoy:

  • A competitive salary of $120,000 - $180,000 per annum, depending on experience.
  • A comprehensive benefits package, including health insurance, retirement plan, and paid time off.
  • Opportunities for career growth and professional development, including training and mentorship programs.
  • A dynamic and supportive work environment, with a diverse team of professionals from around the world.


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