Cloud Hosting Specialist

1 day ago


Bengaluru, Karnataka, India Aptos Full time
About Aptos

Aptos is a market-leading platform that drives the world's largest retailers' product, promotion, commerce and merchandising decisions across online and brick-and-mortar operations.

Position Overview

The Jr Cloud Administrator will be focused on the technical delivery of next-generation cloud hosting platforms, driving operational excellence and innovation in the market. This role will support global clients and is a full-time remote position.

Key Responsibilities
  1. Solving complex problems and troubleshooting issues quickly
  2. Giving superior support to customers, and carefully monitoring processing of data through software and database platforms
  3. Evaluating new issues based on past experience, knowing how to evaluate the importance of cases to customers, and escalating them when appropriate
  4. Configuring database monitoring utilities to minimize false alarms
  5. Baseline system performance and monitor for deviation, recommending and implementing improvements to slow running queries
  6. Monitoring Production Workflows and taking corrective actions for errors
  7. Performing regular User Assurance Testing on data, and application testing
  8. Communicating with customers via phone and email
  9. Tracking/following-up on tasks/issues with attention to detail and order
Requirements
  1. Minimum of 2 years' experience in providing client-facing customer support with previous interaction troubleshooting technical problems with defined SLA's
  2. Significant experience with Microsoft SQL Server and T-SQL, including stored procedures
  3. Understanding or experience in relational and OLAP style databases; knowledge of transactional, no-sql, and analytical database operating principles and methodology
  4. Examples include SQL Server (2016+), MongoDB database (3.x – 5.x), and big data databases and cloud technologies like BigQuery, CloudSQL or similar
  5. Willingness to work both weekend days
  6. Proficient in one or more ETL tools or experience developing components of an ETL system from scratch
  7. Understanding of data pipelines with multi-step transformations
  8. Exposure to GCP toolset, including Big Query and Airflow/ Composer a plus
  9. Defining business requirements for technical integration
Salary Information

We offer a competitive total rewards package, including a base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation may be awarded in recognition of individual achievements and contributions. We estimate the salary range for this position to be between $70,000 - $100,000 per year, depending on qualifications and experience.



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