Senior Digital Operations Manager

2 weeks ago

Ellore, Andhra Pradesh, India beBeeBusiness Full time ₹ 80,00,000 - ₹ 1,00,00,000

Pepper Content is a rapidly growing content marketplace that connects businesses with a curated network of professional content creators. We are seeking a dynamic and results-oriented Business Development Representative to join our high-energy team.

BOPM is responsible for providing project management expertise and support on pre-defined projects.

  • Examples include process-improvement and transformational projects, project management support for client-based scientific service/publication projects.

Responsibilities:

Project Management:

  • Create and execute comprehensive social media strategies that align with our brand identity and target audience.
  • Curate and schedule engaging content (text, images, and videos) across multiple social media platforms.
  • Track and analyze social media metrics to measure performance and identify areas for improvement.
  • Stay updated on the latest social media trends and best practices to optimize brand presence on different platforms.
  • Manage and optimize paid social media campaigns to reach a wider audience and drive conversions.

Collaboration:

  • Influence without direct authority.
  • Establish and maintain efficient working relations with all internal & external key stakeholders.
  • Participate in project movement activities, support team initiatives & objectives.
  • Identify and recommend process improvements and initiatives.

Operational:

  • Plan, execute, and manage deliveries for enterprises across industries.
  • Ensure on/before time delivery of projects that match/exceed set quality standards.
  • Monitor capacity utilization on projects and supply of talent accordingly.
  • Mentor, train, and lead a team of project managers and supply leads.

Client Partnership:

  • Build strong client relationships.
  • Meet clients regularly and be a strategic partner via email and phone.
  • Work with both clients and internal teams to plan and coordinate their projects from inception, driving & owning projects within specified quality, time, and pricing specifications.
  • Assist with project planning, including resource forecasting, timelines, and budgeting.

Qualifications and Prerequisites:

  • Minimum 3 years experience in a client-facing role, with at least 3 years experience in team management.
  • Strong problem-solving skills with a growth mindset and proactive approach.
  • Proficiency in comprehension, negotiation, and analytical skills.
  • Graduate or Postgraduate degree (MBA preferred).
  • Exceptional written and oral communication skills.

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