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Technical Service Engineer

1 week ago

Navi Mumbai, Maharashtra, India Team Computers Private Limited Full time
Job Description:

We are looking for an experienced IT Help Desk Engineer to join our team at Team Computers Private Limited. The ideal candidate will have excellent communication and problem-solving skills, as well as strong knowledge of IT infrastructure. Key responsibilities include responding to customer inquiries, troubleshooting technical issues, and collaborating with cross-functional teams to resolve customer complaints.

Main Tasks:
- Respond to customer calls, emails, and tickets in a timely and efficient manner
- Troubleshoot and resolve technical issues related to hardware, software, and network connectivity
- Escalate complex issues to senior engineers or specialized teams as needed
- Work closely with other departments to ensure seamless delivery of services

Key Requirements:
- 2+ years of experience in IT help desk or technical support role
- Bachelor's degree in Computer Science or related field
- Strong analytical and problem-solving skills
- Excellent written and verbal communication skills

What We Offer:
- Competitive salary and benefits package
- Opportunities for career growth and professional development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance

Why Join Us:
At Team Computers Private Limited, we value our employees and strive to create a positive work environment. We offer competitive salaries, benefits, and opportunities for career growth and professional development. If you are a motivated and talented individual who is passionate about IT, we encourage you to apply.