Technical Sales Engineer

4 weeks ago


Navi Mumbai, Maharashtra, India NOV Inc Full time

Job Summary:

Manage all major accounts.  Assist in bringing new businesses. Assist to maintain and increase existing ones. Guide workshop team when required on technical fronts. Guide responsible parties on iTRAX related doubts.  Overall guiding operations to sales on various aspects of work. Reach to local management on client's end to solve any AR (Account Receivables) Keep myself market aware and keep updating my division.  Strong client existing relationship.  Expanding networks 

Responsibilities/Accountability:

Acts as primary point-of-contact for client. Leads day-to-day management and optimization of client campaigns. Maintains contact with an established customer base. Communicates and strategizes with the sales team on all related client issues for both internal & external sales. Assists in strategy development. Proactively finds new ways to build the client's business and grow accounts. Master's and maintains vast knowledge of client's business, competition, and latest industry news and trends. Improves customer perception with an emphasis on customer service Prepare quotes. Recommend tool configurations and parameters to customers if required. Oversee field analysis for failed tool investigation. Prepare customized technical specifications for customers. Interact with engineering/PL team to answer technical queries of customers. Provide details while raising /closing ITrax for failed tools. Field visit to run the tool. Comply with all NOV Company and HSE procedures and policies.

Facility Specific Responsibilities:  

Guide workshop team when required on technical fronts.  Guide responsible parties on iTRAX related doubts.  Overall guiding operations to sales on various aspects of work. Raising observations.

Qualifications / Experience:

BE Mechanical or Equivalent Minimum 2 years work experience

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