Education Program Manager
2 weeks ago
As an Education Program Manager at TeamLease Edtech, you will play a pivotal role in driving student success and ensuring seamless program execution.
About the Company
TeamLease Edtech is India's leading learning solutions company, providing comprehensive services to Universities and Corporates. With exclusive partnerships with 40 of India's largest Universities across 16 states, we train 3.5 Lakh students on our platform through 9 Indian languages, work with 500 corporates in their upskilling/skilling initiatives, and manage over 200 degree, diploma, certificate programs.
The Role
We are seeking a highly motivated and experienced Education Program Manager to lead the student support team effectively and render all services as per the Service Level Agreement (SLA). Key responsibilities include:
- Examinations, Application support, and student support services
- Ensuring student learning success management
- Conducting regular check-ins with participants to assess their progress, address concerns, and provide encouragement
- Client centricity and university relationship management
- Analyzing feedback data to identify trends, assess program effectiveness, and recommend enhancements to curriculum, delivery methods, and student support services
- Collecting feedback from participants regarding their academic experience, program satisfaction, and areas for improvement
- Maintaining all reports and records
Key Requirements
To succeed in this role, you will need:
- Excellent leadership and communication skills
- Ability to analyze complex data and make informed decisions
- Strong problem-solving and conflict resolution skills
- Experience in education or a related field
- Knowledge of educational technologies and systems
What We Offer
We offer a competitive salary range of ₹12,00,000 - ₹20,00,000 per annum, commensurate with experience, plus benefits including health insurance, retirement plan, and opportunities for professional growth and development.
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