
Principal Systems Developer
2 weeks ago
As a skilled System Engineer, you will play a pivotal role in deploying product updates, identifying production issues, and implementing integrations that meet customer needs.
Work closely with internal teams to configure and troubleshoot our products. Familiarity with Ruby or Python is essential for executing and automating operational processes fast, accurately, and securely.
Key Responsibilities:- Implement requested integrations for internal teams and customers.
- Provide level 2 technical support and queries coming from internal teams.
- Build tools to reduce occurrences of errors and improve customer experience.
- Perform root cause analysis for production errors.
- Investigate and resolve technical issues, deploy updates and fixes.
- Develop scripts to automate visualization.
- Design procedures for system troubleshooting and maintenance.
- Ensure seamless 24*7 support with flexible shifts included.
- 0-2 years of relevant experience.
- Basic knowledge on ITIL.
- Strong hands-on Linux Administration & troubleshooting, Scripting, VMware, Cron scheduling for backups, LVM.
- Basics on Java, C++, Ansible, Nginx, Apache, Tomcat.
- Networking fundamentals (TCP/IP, LAN, WAN, VPN, routing).
- Basic knowledge on UAT-DC-DR environment, VAPT, SCD, SCR, SAN Storage.
- Basic Knowledge on MySQL, Oracle, MongoDB, Redis, Backup & restore, Commvault.
- Any other technical exposure to different technologies will be an advantage.
- Installation of packages, patch management and upgrades.
- Basic Understanding of Languages (Shell scripting, Python, Perl).
- Knowledge of best practices and IT operations in an always-up, always-available service.
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