Core SuccessFactors Configuration Specialist

4 days ago

Kolkata, West Bengal, India beBeeSuccessFactors Full time ₹ 2,00,00,000 - ₹ 2,50,00,000
SAP SuccessFactors Consultant Role

We are seeking a highly skilled SAP SuccessFactors Consultant to join our team as an individual contributor.

The ideal candidate will play a key role in supporting and configuring core SuccessFactors modules, primarily Employee Central, Recruitment Management, Onboarding, and Performance & Goals Management.

This role directly supports the Business HR team in day-to-day operations, troubleshooting, and issue resolution across multiple SAP SuccessFactors modules.

Key Responsibilities:

  • Configure and maintain SuccessFactors modules: EC, RCM, ONB, and PMGM.
  • Provide Level 2/3 support for issue resolution, root cause analysis, and performance improvement.
  • Collaborate closely with Business HR stakeholders/Product Owner to gather requirements and provide functional/technical solutions.
  • Handle day-to-day operational issues and configuration changes in a fast-paced environment.
  • Support secondary modules such as LMS and reporting as required.
  • Document changes, updates, and issue resolutions following internal IT change management protocols.
  • Coordinate with SAP Support (SAP ONE Support Launchpad) for any escalated technical issues.

Required Skills & Experience:

  • Proven hands-on experience with configuration and support of SAP SuccessFactors modules: EC, RCM, ONB, PMGM.
  • Good understanding of SAP SuccessFactors system architecture and data flow across modules.
  • Working knowledge of LMS and reporting tools like Story Reports, Ad Hoc Reports, or Canvas is a plus.
  • Ability to analyze and resolve issues independently with minimal supervision.
  • Prior experience working within an internal IT team setup, supporting HR business functions.

Behavioural & Soft Skills:

  • Passion for excellence and high-quality deliverables.
  • Strong learner mindset and openness to adapt to evolving business needs and technologies.
  • Proactive approach with a solution-oriented attitude.
  • Excellent communication and interpersonal skills.

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