International Customer Service Representative
1 week ago
We are seeking a skilled Customer Support Executive International Voice to join our team. As a key member of our support team, you will be responsible for handling inbound and outbound customer calls, executing collections calls with professionalism and empathy, maintaining accurate records of customer interactions, and meeting performance targets.
The ideal candidate will have excellent English communication skills, be comfortable with night shifts and rotational schedules, and possess strong verbal communication skills. Additionally, they should be target-oriented, quick learners, and have basic computer knowledge and typing speed.
As a valued member of our team, you will receive full training, attractive incentives based on performance, and growth opportunities within the company. You will also work in a positive and professional environment, contributing to our organization's success.
To apply, please send your CV to the relevant contact or call/WhatsApp. Immediate joiners are preferred.
Key Responsibilities:
- Handle inbound/outbound customer calls for US/UK clients.
- Execute collections calls with professionalism and empathy.
- Maintain accurate records of customer interactions and follow-ups.
- Meet daily/weekly/monthly performance targets.
Eligibility Criteria:
- SSC (10th Pass) with Min 1 Year BPO Experience
- HSC (12th Pass) with Min 6 Months BPO Experience
- HSC / Graduate Freshers also welcome
Required Skills and Qualifications:
- Strong verbal communication (English)
- Confidence in handling international calls
- Target-oriented and quick learner
- Basic computer knowledge and typing speed
Benefits:
- Attractive incentives based on performance
- Full training provided for freshers
- Growth opportunities within the company
- Positive and professional work environment
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