Global Asset Configuration Specialist

13 hours ago

Davangere, Karnataka, India beBeeConfiguration Full time US$ 60,000 - US$ 90,000
Job Description

We are seeking an experienced specialist to manage and enhance our client's asset lifecycle and configuration management practices across global operations.

This role involves driving end-to-end delivery, process optimization, CMDB governance, and working closely with internal and external stakeholders to ensure data accuracy, compliance, and performance improvement.

The successful candidate will be responsible for managing end-to-end delivery of HAM and CMDB engagements, configuring robust identification and reconciliation rules, monitoring CMDB health, and defining standard Configuration Items.

They will also develop and maintain process documentation, policies, and compliance frameworks for HAM and CMDB, create and enhance application maps, and design and manage reports and dashboards.

Additionally, the candidate will identify and implement opportunities for continuous service improvement, define, improve, and manage periodic audit and verification processes for asset data.

Qualifications

  • At least 3 years of experience in the field.
  • Strong expertise in ServiceNow HAM and CMDB modules.
  • Proven ability to drive operational excellence in IT asset and configuration management.
  • Deep understanding of CMDB architecture, CI types, and dependency mapping.
  • Experience handling large-scale data integration and reconciliation tasks.
  • Excellent documentation and process design skills.
  • Strong communication and stakeholder management abilities across global teams.

Preferred Qualifications:

  • Experience with Service Mapping and MID Server configuration.
  • Ability to write custom scripts within ServiceNow for automation and customization.
  • Background in ITIL practices and IT Service Management frameworks.

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