
Guest Experience Ambassador
2 days ago
Deliver exceptional guest experiences at a premium casual dining restaurant in India. As the Guest Experience Executive, you will be responsible for leading the service team to ensure seamless and memorable experiences for guests.
Key Responsibilities:
- Be the face of the restaurant, ensuring every guest feels welcome and valued.
- Lead the service team with warmth and efficiency, coordinating tables and managing staff.
- Champion guest experience, guaranteeing every guest feels like they are walking into a warm and inviting environment.
- Coach and guide the team to maintain high standards of service and uphold the "fun dining" spirit of the restaurant.
- Promote additional services such as special occasions and signature cocktails with charm and enthusiasm.
Requirements:
- 2-4 years of experience in restaurants, hospitality, or related fields.
- Natural host with excellent interpersonal skills and ability to work under pressure.
- Fluent in English and Hindi/Punjabi to cater to diverse guest needs.
- Desire to grow and develop within the company, contributing to its success and expansion.
Benefits:
- Competitive salary and performance incentives.
- Opportunities for real growth and development within the organization.
- Collaborative and dynamic team environment that values innovation and creativity.
- Access to staff meals and other perks.
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