
Chief Billing Administrator
3 days ago
As a key member of our billing operations team, you will play a critical role in ensuring the accuracy and efficiency of our billing processes.
Key Responsibilities- Review sales agreements and orders to verify that relevant contractual terms are captured in the billing system.
- Verify that subscriptions are set up correctly in the billing system to produce accurate invoices and accounting treatment.
- Support customer inquiries and resolve billing-related issues.
- Process customer cancellation requests and ensure timely de-provisioning or refunds.
- Collaborate with cross-functional teams to resolve billing-related issues.
- Prepare and analyze billing reports and other supporting documentation.
- Implement process improvements to increase efficiency, improve invoice accuracy, and strengthen controls.
- Develop and implement billing system improvements, including defining requirements and performing user acceptance tests.
- Bachelor's degree in Accounting or Business Administration with a focus on Finance.
- Minimum 4 years of experience in a billing role with hands-on experience in top-tier CRM, Billing, or ERP systems.
- Advanced Excel skills, including VLOOKUP and pivot tables.
- Ability to work across multiple systems and navigate quickly between them.
- Familiarity with revenue recognition and generally accepted accounting principles.
- Excellent collaboration and communication skills.
- Hands-on experience with Salesforce, Zuora, or NetSuite.
This is an exciting opportunity to join a dynamic team and contribute to the success of our organization. As a Billing Operations Specialist, you will have the chance to work in a fast-paced environment, develop your skills, and advance your career.
Our company offers a competitive compensation package, opportunities for growth and development, and a collaborative work environment.
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