Billing Analyst II

3 days ago

Pune, Maharashtra, India Avalara Technologies Full time
Job Description

- Review sales agreements and orders to ensure that relevant contractual terms are captured in the billing system
- Verify that subscriptions are set-up in the billing system so that resulting invoices are accurate and produce the correct accounting treatment
- Support our mission to respond promptly to billing inquiries from customers and internal members
- Process customer cancelations requests and verify that customer accounts are de-provisioned or refunded.
- Work across departments to resolve customer issues related to billings
- Prepare billing reports and other related supporting documentation
- You will implement billing process improvements that increase efficiency, improve the accuracy of invoices, or strengthen controls
- Help develop and implement billing system improvements, including defining requirements and performing user acceptance tests
- Fulfil quarterly and annual audit requests
- You will report to Manager, Billing Operations

What Youll Need to be Successful

- A degree in accounting, or a degree in business administration in finance.
- You have 4+ years of experience in a billing role
- Hands-on experience with a top-tier CRM, Billing, or ERP system
- Advanced Excel skills (VLOOKUP, pivot tables)
- Work across multiple systems and navigate quickly from one system to another
- You have worked in an environment where you process a high volume of data
- Familiarity with revenue recognition and other generally accepted accounting principles
- You will collaborate with others to accomplish goals for the team.
- Hands-on experience with Salesforce, Zuora or NetSuite
- Open to work in shift- 5:00pm to 2:00 am (US Shift) Subject to change as per the process need.

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