Counsel Support Analyst II

At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Job Description

The Counsel Support Analyst II position (Legal Bill Reviewer) will play a critical role in supporting the claims function by reviewing legal invoices and ensuring compliance with litigation billing guidelines. This role is essential in managing cost control and promoting accountability with external panel counsel. The reviewer will assist in legal spend analysis, trends identification, and collaborate closely with legal, claims, and vendor management teams to support accurate, compliant, and timely billing practices.

Key Responsibilities:

• Conduct detailed legal invoice reviews to ensure alignment with established billing guidelines, litigation protocols, and internal expectations.
• Assess and flag billing irregularities, unauthorized charges, or deviations from pre-approved activities.
• Manage and prioritize a high volume of invoices while maintaining strong attention to detail and organization
• Collaborate with internal stakeholders to resolve invoice discrepancies and drive decision-making on escalations
• Support the continuous improvement of billing operations by identifying trends, cost-saving opportunities, and process gaps
• Experience with Excel, Word, and PowerPoint

Desired Skills and Competencies:

• Strong understanding of litigation billing processes
• Excellent analytical, research, and decision making abilities
• Strong communication and stakeholder management
• Ability to work independently, meet deadlines, and thrive in a fast-paced, process-driven environment

Qualification: Law Graduate

Experience

• 0-2 years experience (Preferred)

Supervisory Responsibilities

• This job does not have supervisory duties.

Education & Experience (in lieu)

• In lieu of the above education requirements, an equivalent combination of education and experience may be considered.

Primary Skills

Shift Time

Shift B (India)

Recruiter Info

Nikita Torne [C]

About Allstate

Joining our team isn't just a job — it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.

The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporation's Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organization's business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition.

Learn more about Allstate India here.