Hospitality Liaison Specialist
24 hours ago
Accor is a world-renowned hospitality leader that welcomes individuals from diverse backgrounds. By embracing our values, you'll have the opportunity to grow and learn every day, making work purposeful in your life.
Job Description:
We're seeking an exceptional Hospitality Liaison Specialist who will make a lasting impression on our guests. The ideal candidate will provide unparalleled front desk services, ensuring seamless check-ins and check-outs. They will also be responsible for assigning rooms, processing payments, and handling administrative duties with precision and care. Additionally, this role involves coordinating with bell service and staff management, providing valuable information to guests on various matters, and accommodating special requests. This position requires a professional who can remain composed under pressure, resolving conflicts and tense situations with tact and diplomacy.
Required Skills and Qualifications:
To excel as a Hospitality Liaison Specialist, you should possess excellent communication skills, both written and verbal. Proficiency in administering computer systems and adapting to new technology is essential. Prior experience in customer-facing roles, preferably within the hospitality industry, will be highly regarded. Our ideal candidate will demonstrate a passion for delivering exceptional guest experiences, maintaining high standards of quality, and fostering positive relationships with colleagues and guests alike.
Benefits:
We offer a competitive salary range of $45,000 - $65,000 per annum, depending on location and experience. Accor provides comprehensive training programs, opportunities for career growth, and access to cutting-edge technology. As a valued member of our team, you will enjoy benefits such as paid time off, sick leave, and health insurance. Join us and unlock a world of possibilities, where your hard work and dedication are rewarded.
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