
Project Manager
5 days ago
This role involves managing multiple waves/tracks of a transition, executing the project end-to-end from initiation to closure. The Transition Manager reports into the Transition Leader and is responsible for internal and external reporting and tracking.
The key goals of the Transition Manager are to complete projects within given timelines and budgets while ensuring customer satisfaction.
- Manage active transitions as assigned.
- Be the customer's single point of contact (SPOC) for all questions, decisions, actions, and updates.
- Support the project as the first escalation point for internal and customer issues.
- Drive governance calls and meetings for internal and customer updates.
- Plan and manage relevant trainings to be delivered to the transition team.
- Participate in assessments to gauge the training needs of the team.
- Understand strategic business objectives of the customer and facilitate the definition of project scope, goals, and deliverables.
- Participate in creation and review of transition solutions for RFPs/RFIs and any other pre-sales support as needed.
- Identify and define business cases; define project tasks and resource requirements; develop detailed project charters, project plans, and transition plans depending on solution complexity, priorities, and deliverables.
- Combine process migration activities with IT implementation.
- Optimize the transition methodology to reduce time, costs, risks, retain/improve quality.
- Responsible for risk management – understand business and operational risks and develop mitigation plans.
- Responsible for driving process-specific business continuity planning.
- Responsible for creating and/or maintaining project management documents including status reports, project plans, knowledge transfer documentation, requisite approvals on Clarity.
- Participate in opportunity analysis/due diligence of potential projects. Support solutioning of new bids/RFP-RFI responses/client presentations and sales cycles.
Bachelor's or Master's degree required.
About This JobThis is a challenging and rewarding role that requires strong leadership and project management skills. If you have experience in IT transitions and are looking for a new challenge, we encourage you to apply.
We offer a competitive salary and benefits package, including opportunities for career growth and professional development.
Requirements- 10+ years of experience in IT transitions.
- Strong leadership and project management skills.
- Experience in IT implementations and process migrations.
- Ability to work in a fast-paced environment and meet deadlines.
- Excellent communication and interpersonal skills.
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