
Management Professional
4 days ago
Studio Manager Job Overview
About the RoleAs a Studio Manager, you will be responsible for driving the overall performance of the studio. This includes achieving business excellence, operational efficiency, and talent management.
Key Responsibilities:- Strive to surpass targets for key metrics such as footfalls, conversions, sales, modular business, outbound and B2B business, channel partner and design partner business, and buy on phone.
- Make significant contributions to target achievement through extensive customer/partner-facing interactions.
- Ensure operational excellence by flawlessly executing key operational elements, including opening, closing, attendance, projects, and studio administration.
- Proactively manage teams, monitor performance, provide coaching for correction and development, maintain and improve team morale.
- Actively enhance skills in team members across product knowledge and sales process knowledge.
- Adhere to due process with high integrity, recording data, managing people and their development, interactions with customers and partners.
- Coordinate with Activation leadership and central teams to facilitate and align on key projects.
- Provide regular and special updates/reports of business performance, issues, competitive and market intelligence to Area Manager and leadership.
- Develop plans for in-store and local activities to promote the studio in the catchment.
- Take ownership for customer satisfaction for all in-store and associated off-store activities.
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