
Strategic Leader
1 day ago
We are seeking a Senior Technical Program Manager to lead the execution of high-impact initiatives across multiple technical teams. This is a customer-facing and internally strategic role that requires driving alignment across stakeholders.
Key Responsibilities:- Program Delivery: Own end-to-end program execution, including customer-facing solution implementations across multiple products and phases.
- Cross-Functional Leadership: Collaborate with Product on roadmap alignment, partner with Sales & TCSMs on adoption, coordinate with Support & Compliance to ensure secure and compliant delivery.
- Stakeholder Management: Act as a bridge between customer stakeholders and internal teams; manage expectations, alignment, and communication plans.
- Program Discipline: Apply risk management, change management, and scope management best practices to keep programs predictable and successful.
- Execution Excellence: Drive technical projects through architecture reviews, sprint planning, milestone tracking, and post-launch retrospectives.
- Risk & Compliance: Oversee approved actions and workarounds to mitigate risks; ensure adherence to security, PII protection, and audit requirements.
- Global Collaboration: Work effectively with offshore teams, global stakeholders, and across time zones.
- Continuous Improvement: Define KPIs, reporting dashboards, and metrics for project success; streamline processes and automate wherever possible.
- Candidate Qualifications: 7–10 years of program management experience, with a strong technical background (engineering, architecture, or development), familiarity with AI and enterprise platforms; experience in the banking/fintech domain preferred.
- Proven experience managing end-to-end delivery of at least 3 complex, multi-phase projects.
- Familiarity with Agile, DevOps, SDLC, and ability to engage deeply with Product Managers and Engineers on technical challenges.
- Demonstrated success working with offshore and global teams in distributed setups.
- Hands-on experience with project management tools (JIRA, Smartsheet, Asana, etc.).
- Project Management Certification (PMP or equivalent) preferred.
- Experience defining and tracking program KPIs and metrics.
- Analytical, detail-oriented, with excellent problem-solving ability.
- A startup mindset: self-motivated, thrives in ambiguity, growth mindset, emotionally mature, loves learning and research.
- Remote-First Policy – flexibility to work across geographies.
- Comprehensive Insurance Coverage – health and wellness benefits.
- Career Impact – opportunity to shape foundational programs in a rapidly scaling AI company.
- High Growth – join a top-100 fastest-growing Fintech in Silicon Valley, working with global AI and enterprise leaders.
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