Process Excellence Specialist
6 hours ago
We are seeking a highly skilled Process Excellence Specialist to join our team. This role will be responsible for conducting regular process control and monitoring audits to ensure compliance with regulatory requirements.
The successful candidate will work closely with local operations and management teams to identify improvement opportunities, training needs, and suitable enablers. They will also collaborate with cross-functional teams to deliver continuous improvement projects successfully.
Key responsibilities include:
- Developing, updating, and maintaining process documentation, SOPs, and training guides;
- Providing training, coaching, and guidance to staff to ensure adoption of improved processes;
- Supporting management in developing new service offerings by building robust and scalable processes;
- Sharing best practices with the wider Operational Excellence community;
Requirements:
- Bachelor's degree in Engineering or related field;
- Minimum 1 year experience in operational excellence or a related field;
- Understanding of cargo operations, warehousing, ground handling processes, and airline standards;
- Familiarity with automation and digital enablers in cargo handling (e.g. robotics, artificial intelligence);
- Strong communication and interpersonal skills;
- Ability to work effectively in a team environment;
This is an excellent opportunity for a motivated individual to develop their skills and contribute to the success of our organization.
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