
Quality Assurance Specialist
2 weeks ago
The Quality Assurance Specialist plays a pivotal role in reviewing and ensuring compliance with quality standards. This position requires an understanding of legal documentation, including but not limited to court orders, retainer agreements, affidavits, and filings.
Key responsibilities include collaborating with onshore and offshore teams, auditing population/sample proportion of processed tickets, ensuring random audits, and accurately reviewing and interpreting legal documents.
The ideal candidate will have a bachelor's degree in any field, 2-4 years of experience in a multinational corporation, project management experience or certifications, and advanced proficiency in MS Office, including Excel & PowerPoint, MS Teams, and Outlook.
Required skills and qualifications:
- Quality audits of legal documents/email communications
- Strong data analysis capabilities
- Exceptional written and verbal communication skills
Benefits:
The successful candidate will have the opportunity to work in a dynamic environment, collaborate with a diverse team, and contribute to the delivery of high-quality services.
Others:
Technical skills: Problem-solving skills, handling confidential information with discretion, strong interpersonal and customer service skills, and keen attention to detail.
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