Process Associate

5 days ago


Lucknow, Uttar Pradesh, India Genpact Full time

Process Associate - Order to Cash Specialist

Genpact is a global professional services and solutions firm delivering outcomes that shape the future. Our people are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

This role is responsible for the validation and execution of order processing and invoicing, contract creation and validation, claims and deductions and accounts receivable. The Process Associate - Order to Cash Specialist performs all necessary work and tasks to ensure administrative goals and metrics are met and works closely with the Supervisor to delivery outstanding results for our clients. Essential job functions include, but are not limited to:

Responsibilities

  • Order Entry: Enters and processes accurate and timely orders by utilizing EDI and order requirements. Ensures accurate entry through knowledge of client's items/policies for proper delivery to the customer.
  • Reconciliation: Reconcile orders to ensure accuracy of information. Indicate discrepancies by tagging with promotion/pricing/etc. disputes in system.
  • Administrative: Supports administrative activities by maintaining communication flow and serving as a liaison to Business Development Managers and other support staff.

Qualifications

  • Education: High School Diploma or GED
  • Strong computer skills including proficiency with Microsoft Word, Excel, PowerPoint, Outlook, and web browsers

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