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Help Desk and Collections Professional

2 weeks ago


Mumbai, Maharashtra, India Firstsource Full time

Firstsource is seeking a Banking and Telecommunication Support Expert to join our team. As a Help Desk and Collections Professional, you will provide exceptional customer service and support in the banking and telecommunication sectors.

The role involves working in rotation shifts, including night shifts, to ensure seamless support to customers. You will have the opportunity to gain exposure to international processes and develop excellent career growth and development opportunities.

About the Role

This is an exciting opportunity for individuals who are passionate about delivering exceptional customer service and making a meaningful contribution to a dynamic team.

You will work closely with the recruitment team to source and hire top talent, and will have the chance to learn from experienced professionals in the field.

What We Offer

An attractive salary package, excellent career growth opportunities, and the chance to work with a leading US process company are all part of this exciting opportunity.