
Return and Re-manufacture Operations Specialist
2 weeks ago
Responsible for managing returns and reworking activities across the organization, collaborating with cross-functional teams to achieve optimal results.
Key Responsibilities:
- Coordinate with Procurement, Product Engineering, PLMs, Manufacturing, Quality, Logistics Customer Service to support warranty replacements throughout the product lifecycle.
- Review, identify, and mitigate near-term and long-term supply imbalances at remanufacturing set-ups.
- Develop, implement, and monitor returns and rework KPIs to drive process improvements.
- Identify opportunities for process enhancements and lead their implementation.
Qualifications:
Education:
- Bachelor's or Master's degree from a Tier 1 or 2 Institute (specialization in Supply Chain or Operations).
Experience:
- 5-6 years of experience in return and rework management, procurement, and Order Management.
- Proficiency in office software, particularly Microsoft Excel.
Preferred Qualifications:
- Strong knowledge of Oracle or other ERP systems would be an added advantage.
- Ability to work effectively in multicultural, geographically diverse teams.
- Flexibility to work in different time zones and adapt to changing priorities.
- Strong analytical and problem-solving skills.
- Excellent written and oral communication skills.
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