Chief Learning Strategist

Role Overview

The Learning Solutions Manager will lead the development and delivery of innovative learning solutions. This role blends strategic expertise with instructional design excellence, ensuring impactful, scalable, and learner-centric outcomes for clients.

This position emphasizes client engagement, solution innovation, and cross-functional collaboration, while also mentoring and developing internal teams.

Solution Design & Technical Leadership

• Design and develop learning solutions that integrate assessment methodologies, instructional design principles, and innovative technologies.
• Translate complex concepts into engaging learning experiences (storyboards, videos, simulations, and blended learning solutions).
• Drive visualization and design consistency across all learning materials to maximize learner engagement and retention.
• Ensure solutions align with client goals and measurable impact.

Client Management & Delivery

• Lead large, complex client engagements.
• Manage project delivery teams, timelines, and profitability while ensuring exceptional client satisfaction.
• Oversee content development workflows, including production, LMS integration, and quality assurance of digital assets (videos, decks, assessments, captions).
• Build and maintain strong relationships with senior client stakeholders, positioning as a trusted advisor.

Business Development & Growth

• Partner with account teams to shape and execute account expansion strategies.
• Lead solution design, pricing, proposal development, and high-stakes presentations/pilots to senior executives.
• Identify opportunities to innovate learning solutions and expand consulting services.

Team Leadership & Capability Building

• Mentor, coach, and develop consultants, learning associates, and project teams in strategic, instructional design, and client management capabilities.
• Mobilize and align resources across workstreams, fostering collaboration and accountability for project outcomes.
• Build organizational capability in emerging learning technologies and digital-first instructional design.

Qualifications & Experience

• A degree in Human Resources, Organizational Development, I/O Psychology, Instructional Design, or a related field.
• 10-12 years of experience in learning & development consulting, instructional design, or enterprise education, with at least 5 years in a leadership role.
• Proven experience managing large, complex client engagements and delivering enterprise-level learning solutions.
• Strong expertise in instructional design, competency frameworks, assessment tools, and digital learning platforms.
• Experience in proposal development, business development, and client expansion.
• Professional certifications in instructional design, learning technologies, or consulting.

Core Competencies

• Strategic Thinking & Business Acumen – Ability to link learning strategies to business outcomes.
• Client-Centric Mindset – Strong interpersonal, presentation, and stakeholder management skills.
• Execution Excellence – Proven ability to deliver large-scale, complex projects on time and within budget.
• Innovation & Visualization – Skilled at simplifying complex content into engaging learning experiences.
• Collaboration & Leadership – Demonstrated capability in mobilizing cross-functional teams and developing talent.
• Attention to Detail – Commitment to quality, accuracy, and learner engagement.

About This Role

As the Senior Manager – Learning Solutions, you will be responsible for leading the development and delivery of innovative learning solutions. You will blend strategic expertise with instructional design excellence, ensuring impactful, scalable, and learner-centric outcomes for clients.

You will emphasize client engagement, solution innovation, and cross-functional collaboration, while also mentoring and developing internal teams.