Business Operations Specialist

1 week ago

Mumbai, Maharashtra, India beBeeBusinessOperations Full time ₹ 1,50,000 - ₹ 28,00,000

Job Title: Business Operations Specialist

Job Description:

This role is responsible for providing critical support to the business and credit control unit in processing loan applications and post-disbursement activities.

  • The position entails preparing documentation and credit-related services to facilitate efficient disbursement of loan applications.

Key Responsibilities:

Fulfill all duties related to:

  • Preparing offer letters, facility documents, and security documents in compliance with established guidelines.
  • Verifying the accuracy of filled documents (facility and security documents) prior to submission.
  • Initiating communication with legal and valuation agencies for timely receipt of reports.
  • Performing miscellaneous tasks associated with disbursement based on product requirements.
  • Liaising with relationship managers and customers for post-disbursement document tracking and exception resolution.
  • Processing and inputting data for vendor bills.
Job Duties and Responsibilities:

Primary responsibilities include:

  • Creating letters of offer (LO) and facility documents in accordance with approved credit and business terms.
  • Reviewing LO and facility documents for accuracy.
  • Developing and updating template for in-house security documents (e.g., hypothecation, cash margin, mortgage) in compliance with approved credit memos.
  • Supporting unit head in empanelling agencies/valuers/lawyers for documentation and vendor payments.
  • Liaising with external agencies/vendors for timely vendor payments.
  • Filling up requisite fee forms for accurate mapping of fees to customers and departments.
  • Following up with RMs/customers on closure of exceptions (insurance, internal covenants, etc.).
  • Coordinating with CCU on timely closure of exceptions upon submission.
  • Assisting RMs in following up with customers/insurance agents for renewed policies and insurance claims.
  • Initiating desktop valuation/collateral audit/plant visit annually.
Requirements:

The ideal candidate should possess:

  • At least 10 years of experience in similar back-office credit operations/documentation roles with other banks/NBFCs.
Education/Preferred Qualifications:

A graduate in Commerce stream is required. A postgraduate degree is preferred. Basic knowledge of MS Office and various systems used by Credit Services can be an added advantage.

Core Competencies:

The successful candidate should demonstrate:

  • Thorough job knowledge of documentation and corporate bank products.
  • Organizational skills to meet conflicting deadlines.
  • Proactivity in understanding system implementations and grasping changes quickly.
  • Effective verbal and written communication skills.

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