Leading Trainer

2 weeks ago


Navi Mumbai, Maharashtra, India beBeeTraining Full time ₹ 90,00,000 - ₹ 1,50,00,000
Job Description

We are seeking a highly skilled Training Specialist to lead and direct the learning culture and vision in new hire batches. This role involves developing and implementing training programs for new hire agents, providing floor support and BQ management, and training on neutralization of accent, cultural, and behavioral skills.

Key Responsibilities:
  • Develop and implement training programs for new hire agents
  • Provide floor support and BQ management
  • Train on neutralization of accent, cultural, and behavioral skills
  • Support the Learning Manager by providing development to the on-site front line
Required Skills and Qualifications

To succeed in this role, you will need:

  • A strong understanding of training processes and practices for adult learners
  • Experience in coaching, mentoring, and developing others in a complex, fast-paced environment
  • Solid organizational and time management skills
  • Excellent interpersonal, communication, and problem-solving skills
Benefits

This role offers:

  • The opportunity to work with a dynamic team
  • A competitive salary and benefits package
  • The chance to develop your skills and advance your career
Others

Please note that this role requires some travel and overnight stays to support other sites. Flexibility in work schedules is also required as the role involves interacting with clients from different regions/countries.


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