Support Associate

7 days ago

Alleppey, Kerala, India beBeeCustomer Full time ₹ 7,50,000 - ₹ 10,20,000
Customer Support Professional

Are you passionate about delivering exceptional service and building a rewarding career in the banking and financial services sector?

We are seeking talented and enthusiastic Customer Support Professionals to join our team. The ideal candidate will have 0-2 years of experience in a customer support role, eager to make a significant impact.

Job Description:
  1. Provide outstanding customer service through various communication channels including phone, email, and live chat.
  2. Handle a high volume of inbound and outbound inquiries, addressing customer concerns and account-related questions.
  3. Efficiently and accurately resolve customer issues, ensuring a positive and professional experience.
  4. Maintain detailed and accurate records of customer interactions and transactions.
  5. Collaborate with team members to achieve service level agreements and departmental goals.
Required Skills and Qualifications:
  1. Excellent communication skills in English, both verbal and written.
  2. Strong problem-solving abilities and a customer-centric mindset.
  3. Ability to work in a fast-paced, target-driven environment.
  4. Willingness to work rotational shifts and adapt to changing priorities.
Benefits:
  1. A competitive salary and opportunities for career growth in the banking and financial services industry.
  2. Comprehensive training to enhance your service expertise.
  3. A vibrant and supportive work culture.
Immediate Joiners Preferred

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