Customer Experience Manager

2 days ago

Vapi, Gujarat, India beBeeCustomerExperience Full time ₹ 40,00,000 - ₹ 80,00,000

We are looking for a dedicated Customer Experience Manager to join our team.

\

    In this role, you will be responsible for managing customer relationships, identifying and resolving customer complaints in a timely manner, and working closely with internal teams and external stakeholders to drive business growth. You will also analyze data to identify areas of improvement and develop recommendations to enhance month-on-month performance.

\

    Key responsibilities include:

\
  • Managing residential and commercial renewals\
  • Delivering budgeted profit through price increase, lead generation, and self-conversion\
  • Customer retention\
  • Data analysis and reporting\
  • Collaboration with internal teams and external stakeholders
\

    The ideal candidate will have excellent communication skills, time management skills, and the ability to use positive language. They should also be proficient in data analysis and have a strong understanding of customer experience principles.

\

    In return, we offer a competitive salary, benefits package, and opportunities for professional growth and development.

\

    If you are a motivated and results-driven individual who is passionate about delivering exceptional customer experiences, please apply for this exciting opportunity.

  • Customer Relationship Manager

    14 hours ago

    Vapi, Gujarat, India Exponent Jobs Full time

    Job DescriptionManage and improve customer relationships.Ensure high satisfaction, loyalty, and retention.Understand customer needs and resolve issues.Implement strategies to enhance the customer experience.Build and maintain client relationships.Handle customer inquiries and issues.Analyze data for trends and engagement.Execute CRM strategies for...

  • Customer Changes Coordinator

    3 weeks ago

    Vapi, Gujarat, India Rishi Jobs Full time

    Profile Customer Changes Coordinator - Civil Interior Experience Min 2yrs of exp Salary - 25k-30k Ensure changes in drawing is as per customer need and expectation maintain record Preparing and sharing for customize changes estimation along with customer as per process Co-ordinate with customer for mapping of customized changes requirement Sharing...

  • Customer Care Executive

    2 weeks ago

    Vapi, Gujarat, India Rentokil Initial Full time

    About Rentokil PCI Rentokil PCI is the leading pest control service provider in India A Rentokil Initial brand Rentokil PCI was formed in 2017 through a joint venture JV between Pest Control India the number one pest control company in India and Rentokil the world s leading pest control brand Rentokil PCI aims to set new standards for customer...

  • Senior Customer Support Specialist

    21 hours ago

    Vapi, Gujarat, India beBeeMachinist Full time ₹ 9,00,000 - ₹ 12,00,000

    Job Overview">">This role involves end-to-end customer support, from injection moulding machine installations to breakdowns and spare parts.">">Key Responsibilities:">">Provide comprehensive support to customers throughout the product lifecycle.">Coordinate pre-installation requirements with customers to ensure seamless delivery.">Develop and implement...

  • Territory Business Manager

    2 weeks ago

    Vapi, Gujarat, India Kotak Mahindra Bank Full time

    Territory Business Manager-SBE - Sales Job Role Managing and supporting effective deployment of the team of sales professionals with respect to the geographical area exploring new markets and allocating resources to most profitable opportunities effectively engage Operations Risk teams to understand and contribute to the overall...

  • Production Manager

    4 weeks ago

    Vapi, Gujarat, India Jay FineChem Private Limited Full time

    Key ResponsibilitiesDevelop and implement quality control procedures to maintain high-quality products.Manage manpower effectively, ensuring efficient utilization of resources and meeting productivity targets.Implement Total Quality Management (TQM) principles to improve overall plant performance.Developing and implementing production plans according to...

  • Production Manager

    1 week ago

    Vapi, Gujarat, India Jay FineChem Private Limited Full time

    Key Responsibilities Develop and implement quality control procedures to maintain high-quality products. Manage manpower effectively, ensuring efficient utilization of resources and meeting productivity targets. Implement Total Quality Management (TQM) principles to improve overall plant performance. Developing and implementing production plans according to...

  • Plant - Accounts Manager

    3 weeks ago

    Vapi, Gujarat, India SuperCFO Full time

    Job Information Industry Manufacturing Work Experience 5-8 years City Vapi State Province Gujarat Country India Zip Postal Code 396230 About us Welcome to SuperCFO Headquartered in Mumbai we are a premier provider of specialized executive search services for financial leadership roles Established in 2008 our mission is to...

  • Sales Manager

    4 weeks ago

    Vapi, Gujarat, India COMTECH ASSOCIATES Full time

    Represent the company effectively with comprehensive knowledge of our offerings Research consumer needs and identify how our solutions address them Hire train motivate and advise a team of sales representatives Achieve company objectives by planning thoroughly setting sales goals analysing performance data and making forecasts Develop skills...

  • Business Development Relationship Manager

    6 hours ago

    Vapi, Gujarat, India beBeeCustomer Full time ₹ 5,00,000 - ₹ 10,00,000

    Customer Success StrategistThe role of a Customer Success Strategist involves fostering and enhancing customer relationships to ensure high satisfaction, loyalty, and retention.Key Responsibilities:Understand customer needs and resolve issues in a timely manner.Implement strategies to elevate the customer experience and improve satisfaction rates.Build and...