Leading Strategic Vendor Relationships

23 hours ago

Pune, Maharashtra, India beBeeVendorManagement Full time ₹ 1,50,00,000 - ₹ 2,50,00,000
Senior Manager - Service Vendor Management Office

The Senior Manager – Service Vendor Management Office is responsible for leading the strategic and operational management of third-party service providers.

This role ensures that vendor relationships are aligned with business goals, deliver optimal value, and comply with contractual, financial, and performance standards.

  • Expertise in Service Vendor Management: As a subject matter expert in vendor governance, you will have a deep understanding of omnichannel implementations, TRAI and DLT regulatory norms.
  • Automotive Domain Knowledge: You will be well-versed in sales, service, and complaint management frameworks across all Lines of Business (LoBs) in the automotive sector.
  • Policy & Compliance Adherence: Ensure Tata Motors Limited policies and procedures are followed by TMGSL, third-party vendors, clients, and stakeholders throughout the vendor lifecycle.

The role involves collaboration across procurement, legal, finance, and service delivery teams to drive vendor performance, innovation, and risk mitigation.

Roles and Responsibilities:
  • Vendor Management Office (VMO)
  • Vendor Performance & Risk Management
  • Strategic Vendor Selection & Benchmarking
  • Cross-Functional Coordination & Governance
  • Contract & Commercial Management
  • Operational & Financial Oversight
  • Regulatory & Digital Compliance
  • Customer-Facing Vendor Oversight
  • Stakeholder Engagement & Reporting
  • Workforce & Operation Management
  • MIS & Reporting

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