Lead Technology Specialist
1 week ago
The ideal candidate will be responsible for administering and executing configuration management changes, ensuring CMDB data integrity and robustness.
They should possess strong technical expertise in external data source integrations, ITOM discovery, OT Module, and a solid understanding of SAM Module.
Key Responsibilities:- Maintaining the accuracy and completeness of CMDB data by identifying and resolving data inconsistencies.
- Establishing relationships between CIs to accurately reflect dependencies within the IT infrastructure.
- Performing data cleansing and deduplication activities.
- Managing the CMDB module, improving data representation accuracy.
- Developing and tracking key performance indicators for CMDB health.
- Technical expertise in external data source integrations.
- Strong knowledge of ITOM discovery and OT Module.
- A solid understanding of SAM Module.
- Excellent communication and collaboration skills.
- ITIL certification.
This is an exciting opportunity to contribute to the development and maintenance of the CMDB. The successful candidate will work closely with the IT ServiceNow System Admin and all process owners within IT.
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