Customer Service Representative

1 day ago

Kottayam, Kerala, India beBeeCustomerService Full time ₹ 9,00,000 - ₹ 12,90,000
Job Title: Customer Service Representative - AR Caller

Are you looking for a challenging and rewarding role where you can utilize your communication skills to deliver exceptional customer experiences?

We are seeking a highly motivated and experienced customer service representative to join our team as an AR Caller. In this role, you will be responsible for providing top-notch customer support via phone calls, ensuring that customers receive prompt and effective resolutions to their inquiries.

The ideal candidate will possess strong verbal and written communication skills, with the ability to effectively communicate with customers in a clear and concise manner. They should also have excellent problem-solving skills, with the ability to think critically and make sound judgments in high-pressure situations.

In addition to providing exceptional customer service, you will also be responsible for managing and updating customer interactions daily, generated through workflows and queues, on an account-wise basis. You will work closely with internal stakeholders to resolve issues and ensure that customer satisfaction is maintained at the highest level.

We are looking for a dedicated and results-driven individual who is passionate about delivering exceptional customer experiences. If you have a strong background in customer service and a proven track record of success, we encourage you to apply for this exciting opportunity.

Required Skills and Qualifications:
  • Graduation (any stream)
  • 12 - 24 months of International Voice (Inbound/Outbound) process experience preferably in patient handling, Provider/DME AR calling

Benefits:
This role offers a competitive salary and benefits package, including medical, dental, and vision insurance, as well as opportunities for professional growth and development.

Others:
We are an equal opportunities employer and welcome applications from all qualified candidates. We are committed to creating a diverse and inclusive workplace culture, where everyone feels valued and respected.

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