Distinguished Production Systems Manager

2 days ago

Anantapur, Andhra Pradesh, India beBeeReliability Full time ₹ 25,00,000 - ₹ 40,00,000
About the Role

This is a unique opportunity to take on a challenging role as a Production Support Coordinator where you will be responsible for ensuring the smooth operation of our production systems.

You will oversee the daily operations, manage the release process, and work closely with IT teams and stakeholders to resolve production incidents promptly.

  • Monitor production systems and identify issues to implement corrective actions.
  • Collaborate with IT teams and stakeholders to resolve production incidents.
  • Maintain documentation of production issues, solutions, and best practices.

The ideal candidate will have a strong background in computer science or a related field and at least 6 years of experience in production support or a related role.

Key Responsibilities:

  1. System Monitoring: Monitor production systems, identify issues, and implement corrective actions.
  2. Incident Resolution: Collaborate with IT teams and stakeholders to resolve production incidents promptly.
  3. Documentation: Maintain documentation of production issues, solutions, and best practices.
  4. Release Management: Develop and maintain release schedules for all production systems.
  5. Deployment Coordination: Coordinate with development, QA, and operations teams to ensure successful deployments.
  6. Quality Assurance: Ensure all releases are thoroughly tested and compliant with company policies and standards.
  7. Change Management: Manage and document the release process, including change management and version control.
  8. Solutions Architecture: Work closely with solutions architects to understand system design, architecture, and integration points.
  9. Process Improvement: Identify opportunities for process improvements and automation in production support and release management.

Skills Required:

  • Proven 6+ year's experience in production support, release management, or a related role.
  • Strong knowledge of ITIL processes and best practices.
  • Experience with release management tools and practices.
  • Familiarity with software development lifecycle (SDLC) methodologies.
  • Knowledge of cloud platforms (e.g., AWS, Azure) and CI/CD pipelines is a plus.
  • Technical proficiency in system monitoring, troubleshooting, and performance tuning.
  • Ability to manage multiple tasks and projects simultaneously.
  • Strong organizational and time-management skills.
  • Detail-oriented with a focus on quality and accuracy.

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