Ambitious Client Success Advocate

3 hours ago


Cochin, Kerala, India beBeeClientSuccess Full time ₹ 30,00,000 - ₹ 50,00,000

Job Title:

Ambitious Client Success Advocate

Job Summary:

The Ambitious Client Success Advocate plays a pivotal role in the successful implementation of clinical software solutions. This highly skilled position requires experience in a related field and involves leading clients through a seamless implementation process.

Key Responsibilities:

  • Assess client/project needs and build strong, lasting relationships with the client

  • Develop and manage implementation project lifecycles from inception to completion

  • Effectively communicate with clients to define scope versus out-of-scope requirements

  • Keep projects on track and on time, ensuring timely delivery of results

  • Lead meetings and direct team/client solutions to anticipate and overcome obstacles

  • Serve as a liaison between internal departments and the client during implementation

  • Update clients and internal management on project status, issues, and additional scope

  • Manage issue escalations and provide guidance as necessary

  • Communicate recommendations to management for strategic decision-making

  • Promote collaboration among teams and clients to establish and improve best practices

  • Serve as a trusted advisor by advocating for client needs and product requests to support teams

Required Skills and Qualifications:

  • Project Management experience with a proven track record of success
  • Excellent communication and multi-tasking skills
  • Conflict resolution and time management expertise
  • Strong analytical and problem-solving skills
  • 4-5 years of experience in client-facing roles with a focus on customer satisfaction
  • US Clinical Healthcare experience required

Benefits and Opportunities:

This is an excellent opportunity to join our team and take your career to the next level. As an Ambassador of Client Success, you will have the chance to work closely with clients, develop your skills, and make a real impact on their business outcomes.

We offer a competitive compensation package, comprehensive training, and opportunities for professional growth and development. If you are a motivated and ambitious individual looking for a challenging and rewarding role, we encourage you to apply.

Ongoing Support and Development:

We are committed to providing ongoing support and development opportunities to help you succeed in your role. This includes regular check-ins, coaching, and training programs to ensure you have the skills and knowledge needed to excel in this position.



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