
# Implementation Project Lead #
15 hours ago
As a seasoned professional in operations management, you will oversee the full lifecycle of Aeka implementation projects.
You will lead a team of 20+ members managing implementations across multiple regions, ensuring accuracy and minimal downtime.
Build and refine processes for smoother onboarding, faster image conversions, better sensor monitoring, and increased adoption of the imaging platform.
Coordinate cross-functionally with Product, Engineering, and Customer Success to ensure operational alignment, product feature development, and client satisfaction.
Ensure comprehensive documentation of implementation processes, client configurations, image migration procedures, and support guidelines.
Provide regular reports on operational performance, project status, and team metrics to Leadership.
Monitor KPIs and reporting metrics to identify gaps, trends, and opportunities for continuous improvement.
Mentor and coach team members, conduct performance evaluations, and foster a culture of ownership, collaboration, and accountability.
Requirements- 8+ years of experience in operations management, with at least 3 years in leading software implementations.
- Experience working in a high-growth environment.
- Strong understanding of imaging technologies and workflows (X-ray, Intraoral, Pano, DICOM).
- Excellent communication and leadership skills to manage large teams and client interactions.
- Prior experience working Night Shifts is advantageous.
A dynamic work environment that fosters growth and collaboration. An opportunity to shape the future of healthcare technology and make a meaningful impact on people's lives.
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