Strategic Business Operations Specialist
2 days ago
As a seasoned Business Analyst, you will play a pivotal role in driving business growth through effective requirement gathering, analysis, and documentation. You will work closely with stakeholders to identify areas for process improvement and develop comprehensive solutions that meet their needs.
The ideal candidate will possess strong analytical skills, excellent communication skills, and the ability to work effectively in a fast-paced environment. A Bachelor's degree in Business or a related field is required, along with a minimum of 3 years of experience in Business Analysis or a related field.
Key Responsibilities:
- Collect and analyze business requirements from stakeholders and customers.
- Identify opportunities for process improvement and design effective workflows.
- Create comprehensive documentation, including BRDs, FSDs, User Stories, and Process Maps.
- Communicate requirements clearly to technical teams and business stakeholders.
- Act as a liaison between customer support teams, project stakeholders, and technical developers.
- Support data analysis efforts, including data cleaning, manipulation, and deriving actionable insights.
- Participate in testing and quality assurance activities.
- Monitor project progress, troubleshoot issues, prepare reports, and recommend improvements.
- Provide mentorship and guidance to junior business analysts.
Required Skills and Qualifications:
- Strong analytical skills, including experience preparing business cases and financial analyses.
- Excellent communication and interpersonal skills, with the ability to engage stakeholders at all levels.
- Experience working with international clients and cross-functional teams.
- Proficiency in Microsoft Excel, including pivot tables, data validation, conditional formatting, and charts.
- Experience in data analysis and visualization using tools such as Power BI or Tableau.
Benefits:
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
- Competitive salary and benefits package.
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