Strategic Leader for Digital Transformation

7 hours ago

Aligarh, Uttar Pradesh, India beBeeEnterprise Full time ₹ 1,50,00,000 - ₹ 2,50,00,000
Lead Enterprise Software Support Director

We empower financial institutions to thrive in a digital world.

This strategic role requires an experienced leader with a strong background in IT, Microsoft Tech Stack, and cloud environment. The ideal candidate should have experience in L3 support to enterprise clients, including banks, and possess relevant certifications (e.g., PMP, ITIL).

Responsibilities:

  • Manage application support services, cloud support teams, and project execution to drive business growth and deliver exceptional customer experiences.
  • Develop and maintain strong client relationships, understanding their needs and aligning services to meet their expectations.
  • Identify and report product defects early on, collaborate with implementation teams, and communicate findings for continuous improvement.
  • Implement service delivery strategies to ensure efficient processes and timely project completion.

Requirements:

  • 10 years of experience in IT companies, well-versed in Microsoft Tech Stack and cloud environment.
  • Experience in L3 support to enterprise clients, including banks.
  • Bachelor's or master's degree in Computer Science.
  • Relevant certifications (e.g., PMP, ITIL) would be beneficial.

What We Offer:

  • A performance-linked bonus for dedication and hard work.
  • Comprehensive benefits package, including remote work support, health insurance, care program, and online psychological support.
  • Birthday leave to celebrate special moments.
  • Global impact through cutting-edge technologies to shape the future of our industry.
  • VeriPark Academy opportunities for professional development.
  • A diverse community that values diversity and inclusivity.
  • Together culture through engaging face-to-face gatherings and online events.

Join our vibrant team and be part of building the future of finance.

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