
Senior Financial Services Specialist
1 week ago
Job Summary:
We are seeking an experienced Relationship Manager to manage retail banking customers, generate business through cross-selling of banking products, and provide exceptional customer service.
Key Responsibilities:
- Build and maintain relationships with walk-in and existing customers at the branch level.
- Develop and execute strategies to promote and sell banking products such as savings accounts, current accounts, term deposits, credit cards, insurance, mutual funds, and other third-party offerings.
- Conduct outbound calls and field visits to acquire new customers and deepen existing relationships.
- Identify customer needs and provide tailored financial solutions.
- Maintain compliance with KYC norms and internal banking policies.
- Meet assigned sales and revenue targets within specified timelines.
- Handle basic service requests and coordinate with backend teams for timely resolution.
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